FAQ

Answers to Some Questions you May Have

OVERVIEW | ADAPTIVE | APPLICATION | FAQ | EMAIL AUTOMOBILITY

EQUIPMENT:
Q. Does factory-installed optional equipment qualify for this program?
A. No. Factory optional equipment is not reimbursable under the Automobility Program.

Q. Do I need a prescription or note from my doctor?
A. Maybe. For running boards, alerting devices and other similar type adaptations, you’ll need to provide a prescription or medical documentation on physician’s letterhead. However, for many adaptations, such as hand controls and wheelchair or scooter hoists, you are not required to provide a medical note or prescription from a doctor.

Q. Does the equipment have to be installed by a Dodge, Jeep® or Chrysler dealer?
A. No. The equipment may be installed by any reputable and qualified adaptive equipment dealer selected by the customer. Chrysler Group LLC recommends any major structural modifications be completed by a factory-approved conversion company, who are also members of the National Mobility Equipment Dealers Association.

VEHICLES:
Q. Does this program apply to used vehicles?
A. No. This program only covers new vehicles.

Q. Does this program apply to leased or fleet vehicles?
A. Yes. New vehicles which are leased for a minimum of 12 months are eligible for reimbursement. Certain types of fleet sales may also qualify. Contact your dealer for additional eligibility requirements. Also, see the application for complete guidelines.

REIMBURSEMENT:
Q. What is the time limit for this reimbursement?
A. The adaptive equipment must be installed within 6 months of vehicle purchase or lease. A claim form and all associated paperwork must be submitted to Automobility Program Headquarters within 60 days of complete installation of adaptive equipment. See the application for complete guidelines.

Q. Can this program be used as a rebate and applied to the purchase or lease price of the vehicle?
A. No. This is a reimbursement to the customer after the adaptive equipment is installed and paid for.

Q. Can I use this reimbursement in addition to other Chrysler Group LLC incentives?
A. Yes. Automobility reimbursements are available to customers and are in addition to any other applicable Chrysler Group LLC cash or lease incentive programs in effect at the time you buy or lease your new vehicle. Also, the Automobility reimbursement will not be affected by any additional outside funding you may secure to help cover the costs of your vehicle conversion.

FINANCING:
Q. Can you help finance the adapted vehicle I purchase / lease?
A. Yes. We can help you finance the cost of your new vehicle, as well as any modifications you make to it. Conventional financing is available through Chrysler Financial to all qualified new vehicle buyers.